HOUSE CALLS

Many years ago, it was common for someone with a health issue to call for the town’s doctor. The community’s physician would grab their black medical bag and arrive on the doorstep to help their patient in a timely manner. The phrase, “a good bedside manner”, was derived from mobile practitioners bringing a friendly smile and their skills into a home that needed help.

Drawing on their years of experience and wisdom, these doctors would not only provide solutions as a remedy, but they also gave advice for life so that their patients would remain healthy. For these doctors it wasn’t enough to just make a person well; it was important for them to give back to their community, focusing on helping patients and friends to be a little more in their life.

House calls are still needed, and the aviation community is no exception. Mobile instructors are the remedy for that educational need. Often, a student with specific needs cannot wait months for an appointment or meet the financial demand to travel to some distant land in order to handle an issue that is right at home in their hangar. On most occasions, employees learn quicker in the environment that they are accustomed to. Receiving a theoretical and practical understanding firsthand from those with many years of on-the-job experience is invaluable. Each class teaches productive methods of repair while enhancing the student’s personal management skills so that they can grow in their desired field.

In the same manner that exercise and eating properly are the keys to good health, preventive maintenance, however simple, assists and promotes an individual’s ability to combat issues before they start. An example for technicians would be scheduled aircraft inspections. These required operational inspections serve two very good purposes: first, it promotes safety as far as the aircraft’s airworthiness; second, it gives opportunity for the technician to refresh and hone their skills by attending a maintenance training class. The optimum case would be to study the disassembled aircraft while it is down for its checkup.

There are multiple benefits to be gained from utilizing the time the aircraft is down. First, crucial classroom or hangar time isn’t lost due to student travel because the instructor is onsite and ready to impart their knowledge. Second, the “house-call” educator also perpetuates the need for continual education so that the student doesn’t stymie their ability to be more in their life. An instructor with a good bedside manner seeks to encourage these fundamentals while helping the student overcome difficult tasks. Third, the training the student has received can be freely imparted to other employees as they themselves become instructors with the things that they have learned.

As the aviation community grows, there seems to be a need for more mobile instructors to make house calls to hangars around the world. Waiting for a seat in a classroom isn’t always conducive to the client. After all, a well-educated technician or professional promotes safety in travel. Isn’t it the duty of all individuals to aid and assist their community? The answer should be yes.